Amazon owes you money. Lost inventory, damaged units, customer returns that never come back, overcharged fees. Most Indian sellers leave 1-3% of annual revenue uncollected. See how much that is for you.
Amazon owes reimbursement when these happen. Industry data shows ranges. Adjust if you have specifics.
Seller Central → Reports → Fulfillment → Inventory Adjustments. Filter by "L" (lost) and "D" (damaged) codes.
Returns Report shows refunds issued. Match against Returns Returned. Gap = unreturned items you can claim.
For each loss/damage, open a case under "Fulfillment by Amazon → Reimbursement". Include FNSKU, quantity, reference IDs.
Companies like GETIDA, Refully, Seller Investigators charge 20-25% of recovered. We handle this in-house for our retainer clients at 15%.
We audit your account for free. If we find $5,000+ owed, we file all claims and split recoveries 85/15 (you keep 85%). No recovery, no fee.
Free reimbursement audit →Related tools:
Amazon’s vast network loses and damages inventory constantly. You are entitled to be reimbursed, but only if you claim it in time.
FBA reimbursements are one of the most overlooked sources of recovered profit in Amazon selling. In the course of handling millions of units, Amazon’s fulfillment centers regularly lose inventory, damage it in storage or transit, mishandle returns, or make errors in fees and weights. Amazon’s own policy is to reimburse sellers for these mistakes, but the crucial catch is that a large share of these reimbursements are not issued automatically, they must be identified by examining your transaction data, matched to the relevant policy, and claimed within Amazon’s time windows. Money you have genuinely earned simply expires if no one claims it. The estimator above gives you a sense of how much might be sitting unclaimed in your account.
Finding reimbursements means reconciling detailed reports most sellers never open, then filing claims before they expire. It is tedious, easy to miss, and invisible unless you go looking, which is exactly why so much of it is left on the table.
Reimbursable situations fall into a handful of recurring categories. Lost inventory: units that entered Amazon’s network but went missing and were never found. Warehouse-damaged stock: units damaged by Amazon (not the customer) while in storage or handling. Return discrepancies: customer returns that were refunded but never actually came back to your inventory, or came back damaged. Fee and weight errors: cases where Amazon charged a fulfillment fee based on incorrect dimensions or weight. Each of these has a defined claim process and a deadline, and each represents real money owed to you.
For an established seller with meaningful volume, these add up over a year to a sum well worth recovering, often the equivalent of a healthy chunk of a month’s profit that would otherwise vanish silently.
"It is not extra money. It is your money, sitting in Amazon’s system, waiting for someone to ask for it before the window closes."
The single most important thing to understand about reimbursements is that they are time-limited. Amazon allows claims only within specific windows after the triggering event, and once that window passes, the right to claim is gone for good. This is why reimbursement recovery cannot be a once-a-year afterthought, the oldest, most overlooked discrepancies are precisely the ones about to expire. Regular, systematic auditing of your account, rather than an occasional glance, is what ensures legitimate claims are caught and filed while they are still valid.
A seller in India, focused on sourcing and growth across a time difference, rarely has the hours or the appetite to comb through Amazon’s reconciliation reports every few weeks, which is exactly how this money slips away.
The estimate above is a starting point, the real value comes from systematically auditing your account, identifying every legitimate claim, and filing each correctly within its deadline. Because we already manage your account day to day and handle your returns at our US warehouse, we have the access and the visibility to do this reconciliation as an ongoing process rather than a scramble, recovering money you earned without you lifting a finger. For most established sellers, this quietly pays for itself many times over, turning Amazon’s operational mistakes back into your profit.
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