Our warehouse is in Austin, so Austin sellers are not shipping into our facility, they are walking into it. We hold your stock in our owned Austin, Texas warehouse and ship your merchant-fulfilled orders the same day, so your handling time can sit at zero and your on-time delivery rate stays where Amazon wants it.
With FBA, Amazon owns the shipping performance. The moment you switch to FBM, that performance becomes yours, and it is measured. These are the numbers that decide whether your listings stay healthy.
Amazon expects late shipments to stay under 4% of orders. Same-day dispatch from a staffed floor is the only reliable way to hold that at volume.
Above 95% of orders need working tracking uploaded. Every order we ship carries a carrier-scanned tracking number pushed back to Seller Central.
Under 2.5%. Cancels almost always mean you sold stock you did not physically have. Bin-level counts stop that.
The metric buyers feel. Shipping from central Texas puts most of the country inside a short ground window instead of relying on expensive air.
This is our home floor. Austin sellers get the shortest possible last mile, the option to drop stock off rather than freight it, and the ability to physically come and look at their own inventory, which no national network can offer.
The hidden cost of self-shipping is not postage, it is the handling time you have to pad to stay safe. A seller packing orders between other work sets handling time to two days, which pushes the delivery promise out, which loses the sale to a competitor promising Friday instead of Tuesday. A warehouse that dispatches before cutoff every day lets you set that to zero and compete on the delivery date itself.

Every other page in this family is about shipping into a city. This one is about the building itself. Our warehouse is in Austin, Texas, which means an Austin seller can drop a pallet off in person, walk the aisle their SKUs sit in, and watch a pick happen.
That matters more than it sounds. The single biggest reason sellers distrust a 3PL is that inventory becomes an abstraction: a number in a dashboard that may or may not match a shelf. Being able to turn up and count a bin yourself resolves that permanently, and the sellers who do it once rarely need to do it again.
Practically, Austin orders also ship same day with local delivery, and Austin suppliers can deliver to the dock without any freight cost at all.
Bring stock to the dock yourself. No LTL booking, no pallet charge, no transit risk on a short local move.
Scheduled warehouse visits for clients. Count your bins, inspect your packaging, see the process rather than reading about it.
Austin and Round Rock addresses can go out on local delivery the same day the order lands.
FBM is not a downgrade from FBA. For whole categories of product it is simply the cheaper and safer channel, and the sellers who run both from one inventory pool are usually the ones with the best margins.
FBA oversize fulfillment fees and storage scale badly with cubic feet. The same unit shipped FBM from a warehouse you pay $0.50/cu.ft for is often several dollars cheaper per order. See oversize items: FBA vs 3PL.
Low-velocity SKUs attract FBA aged-inventory surcharges and eat into your IPI score. Held FBM they cost you storage and nothing else.
When restock limits block an inbound or a category needs approval you do not have yet, FBM keeps the listing live and selling instead of going out of stock.
Your Walmart, eBay, Shopify and TikTok Shop orders cannot ship from FBA stock without paying for multi-channel fulfillment. One FBM pool serves all of them.
Your Seller Central orders flow to our floor through the channel integration. No emailing spreadsheets, no manual re-entry, no missed order sitting unseen over a weekend.
Stock lives in bin locations with live counts, so the quantity Amazon shows is the quantity on the shelf. That is what keeps pre-fulfillment cancels near zero.
Packed in your branded packaging, labeled on our negotiated carrier rates, and the tracking number is back in Seller Central the same day it ships.
FBM returns are yours to handle, which is where most sellers lose the margin they saved. Ours come to one dock, get inspected, and 60-70% go back into sellable stock.
Yes. We own and operate our facility in Austin, Texas. It is not a broker arrangement or space rented inside someone else's building, which is why we can offer client visits at all.
Yes, by appointment. Austin clients regularly drop off stock and walk the floor. We would rather you check than wonder.
Yes, and for Austin sellers it is usually the cheapest option. Bring it to the dock, we receive and count it the same way we would a freight delivery.
Texas is where your inventory sits, so that is where storage-based nexus arises. Marketplace facilitator rules mean Amazon and Walmart collect on their own orders. See our Texas sales tax guide for the full picture.
Itemised quote in two minutes. Same-day dispatch, $0.50/cu.ft storage, no minimums.
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