Every return costs more than the refund. See FBA return fee + reconditioning + lost margin. Critical for apparel (15-22% return rate) and electronics (8-12%).
Most #1 return reason: "Not as described / Wrong color." Lifestyle + scale photos cut returns by 3-5 points.
Apparel especially. Add a real size chart photo with measurements (not just S/M/L tags). 15% sizing returns can drop to 8%.
A 15-second demo video at the top of A+ content reduces returns by 10-15% on items with a learning curve (kitchen, electronics).
2-star reviews tell you exactly why people return. Fix the top complaint each month. Update photos, listing copy, and product.
Related tools:
21 steps from idea to first US sale. Free PDF.